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Richard McColl

~ Journalist-Author-Hotelier-Guide in Colombia

Richard McColl

Tag Archives: hostels

The Arrival of the Obnoxious Mochileras

03 Thursday Jan 2013

Posted by Richard in Journalism, la Casa Amarilla

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backpacker, cold beer in colombia, colombia, guesthouse, hostels, la casa amarilla, michelin green guide to colombia, michelin guidebooks, mochilera, mochilero, mompos, mompox, obnoxious backpacker, travel in colombia

Seated in the kiosko, deafened by the endless battle of two speakers blasting two different and equally grating strains of Vallenato music, I could see my manager Carmen gesticulating in exasperation to two recently arrived mochileras.

Drinking in the Mompos kiosko

Drinking in the Mompos kiosko

From my vantage point some 60m from the front door of the Casa Amarilla I could see but remained unseen. A car partly obscured the line of sight and I saw Carmen remain stout before the door. It was clear to me five years into running a guesthouse that these mochileras were taking advantage of a situation where there was no common language and were trying to place the blame for something on Carmen.

This is a frequently used ploy, that of declaring your host or the person who meets and greets you as a technologically inept: i.e. cannot answer emails; that they are being ruthlessly overcharged: in this case the cost for a bed in a dorm is a measly 16,000 pesos or US$9; and that it was so expensive to get to Mompós that we should in part subsidize their daily travel budget by reducing further our prices. You cannot fault the pricing for a dorm bed in this place, it’s cheap, it’s far from luxury, but it’s clean, ordered, includes Wi-Fi (which means that these technologically superior travellers can remain stuck on social media sites updating their whereabouts to show people back home how little they are interacting with the local culture) and the use of a fantastically restored – modesty aside – colonial house in front of the river in Mompós.

Mompos, aren't you dying to come here and to the Casa Amarilla?

Mompos, aren’t you dying to come here and to the Casa Amarilla?

But I guess what I am writing about affects guesthouse owners all over the world. To further and better explain the situation I should mention that these mochileras of an unnamed nationality, so as not to pin a traveller stereotype, had written an email on a whim late the previous evening that they were thinking of coming to Mompós. I replied the following morning as the email had arrived after 10pm when I have made a rule to be less efficient of office duties. I replied in the morning.

They demanded to be given beds, we had but one. They demanded to be given a discount, we don’t do this. If you want to pay the price of a mala muerte residence and share once previously bloodstained sheets with an army of cockroaches, bedbugs and caked bodily fluids…then to a mala muerte you shall go. We have them in Mompós and they cost 8000 pesos per night, I was not stipulated if this was for one person or two.

Finally our lovely mochileras calmed down and took the bed.

Glumly slinking around in the kitchen they remained apart from the rest of the guests over breakfasts, serving themselves coffee and occupying the rocking chairs and hammock nearby all the while speaking in almost the sulky tones of adolescents.

Understanding and speaking their mother tongue I chirped in when I saw their guidebooks. They had the most recent Lonely Planet and the Michelin Green Guide to Colombia. I saw and seized my chance:

“You’ve got the Michelin Guide, how do you like it.”

The blonde spoke first:

“I like it very much; I have learnt from the book, it is very good on history and culture.”

Then the brunette chimed in:

“For me it’s not great, it’s lacking and I don’t like the style.”

“It’s good to get feedback,” I said. “I am the author of the book.”

Blushing to the roots the brunette’s look of shame turned to flashes of anger and then acceptance.

“Me hiciste una maldad,” (you played a mean trick on me) said the brunette.

“Yes.”

“Eres bien malvado.” (You are evil).

“Yes.”

But can I say, their behavior towards my staff and towards me changed significantly. My “maldad” had produced an action that while somewhat mean and possibly aggressive, had created a tranquil state free of animosity and of burgeoning friendship – inasmuch as you can have between guesthouse owner and guest.

Would these mochileros have behaved the same way and would they have demanded that the price of the night included breakfast (“You are the only hostel in the world which does not include breakfast”), and would they have been typically rude and brusque towards me as they were with Carmen?

I think not.

Had I greeted them at the door, a familiar European face would have meant they couldn’t try any of the age old scams on me. Remember, we have been open five years, we have seen it all. Carmen has seen it all. But, upon arriving and not receiving what they wanted they tried to place the element of blame on the “hapless” local.

Unacceptable.

So I played a mean trick.

And it worked.

***

Added on January 17

I am adding an apology to the girls in question for this blog, but I feel it is my right to continue to publish this piece, just as it is their right to reply.

In order to show that despite the poor behaviour to my staff, we were still on hand to help, ensure that there was somewhere for them to stay, we were able to accommodate them. And, despite my manager not even wishing to speak to the girls, I helped them with their transport and onwards travel. And here’s a copy of the email transcripts.

emails

 

 

Know Your Hostelier: the Fair Trade well-read Traveller

18 Sunday Mar 2012

Posted by Richard in Journalism, Journeys, la Casa Amarilla

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bogota, chichuahua, colombia, creating a hostel, fair trade, fair trade hostel, fair trade traveller, hippies, hostels, IRA, james a michener, John Steinbeck, paul theroux, santa marta, Tegucigalpa, the drifters, travel blog about colombia, travel books, travel in colombia, travel literature, travelling tales, travels with charley, unwashed backbapackers

The legitimate bum, a wayward soul who believes he is a beat poet on a higher plain will have an arsenal of tales to regale the crowd. And it is this traveller that strikes it out alone, often with a backpack, often with more reading material than clothes and with an idealist’s view of global affairs, paving the way for the next wave of backpackers. These can obviously include University leavers, those on a career break and then the more salubrious crowd in search of boutique hotels and polyglot guides.

Retracing my steps over the past few years and thinking over less than agreeable places or experiences, or often both as they so frequently are combined. Events start piling up such as being mistaken for an Irishman by Colombian authorities in the wake of the IRA members escaping that country. Or taking refuge in a rent-by-the-hour motel in Tegucigalpa. It was here that in order to lie down and not touch the grime on the linen I donned more clothes and upon checking the “en suite” found more delights such as an evil Trainspotting style toilet with feces smeared everywhere but the interior of the seat less bowl and some used rubbers congealing on the lino-tiled floor. Not to mention my dive of choice in Chihuahua, Mexico. I have been dying to fit this into a story somewhere, where carved into the headboard of the bed were the immortal words inset into a crudely shaped heart… “Here Arturo and Lupe lost their virginities.”  

Such observations, experiences and trials are the cement that makes a journey a voyage and not a package holiday. I hasten to steer clear of the term “self-discovery”, “global citizen” or that of “traveller”. All three conjure up images of the hippie Olympics, ethnic clothing, dreadlocks and grime-encrusted toenails. I think it was Paul Theroux who first identified such people as those who travelled for purely economic reasons, boasting of how little they part with on their financial exile of sorts or something like that. Travels that include periods of defined “self-discovery” often lead to blinkered statements about the socio political ills of a region and redefining everything through rose tinted glasses and funded by the sale of globally universal and easily recognizable traveller tat.

It has all been done before, regardless of how much a mud-disguised middle class bead vendor will protest otherwise. In the 1950s John Steinbeck foresaw the advent of guidebooks, career breaks and the romance of the hobo lifestyle and hammers home this fact in “Travels with Charley”: “I set it down only that newcomers to bumdom, like teenagers in new-hatched sin, will not think they invented it.”

So, I knew that I was not the first to come here or to follow this route through Colombia. And for my generation it was a well-known fact that bedding down in a hostel would be better than a mid-range hotel. Why? Even from the early 1990’s a hostel had better information about the country, in particular in Colombia where security is of utmost importance. Outside of Colombia on my travels I can recall speaking to some foreign visitors to Buenos Aires commenting that their children had opted to stay in a hostel while the parents, feeling ill equipped for the rigors of hostel life, chose a hotel. Upon visiting the hostel, there was no questioning who had picked the cleaner, better accommodation.

Returning to Colombia, in buying a flight from Bogotá to Santa Marta I broke the cardinal rule of “traveller” style backpacking, by showing a public display of wealth and a disregard for the code of obligatory land travel. By doing this, I separated myself from the masses of the great unwashed, the starry eyed and the evils of dorm porn. For those who have never shared a dormitory on the backpacker circuit, dorm porn, is the term for when a member of your room bunks up with another in the same bed while the rest of you try desperately to block out the sounds with iPods, mp3s or varying degrees of inebriation.

But had it not been for flying, I would never have met Alejandra. An architect from Bogotá, she offered me her window seat, spoke of a competition to design a new public space in Santa Marta she was entering and had me chauffeur driven to my flop house at the end of town.

“Be careful here,” she warned. “These places are just for drugs and prostitution.”

And it was. We had the room tossed by the police. I was accused of being a junky.

And so, all those years later when I set up my own hostel I kept these things in mind. I assume it could be referred to as a boutique hostel now. We have free Wi-Fi, offer breakfast and make sure our info is up to date and that all the staff is Colombian. By doing this I guess we appeal to the new travelling crowd that could be referred to as the “Fair Trade Traveller”.

And what’s wrong with offering a backpacker a nice place to stay? I call it forward planning. These are the guys that open the route, talk to other travellers, thus promoting the location, go home to work and return down the line with their partners ready to pay an increased fee for greater comfort. These guys and gals aren’t aimless, perhaps they are cutting the excess detritus from their lives after paying off student loans, but they are driven.  My visitors are loyal, and in the three years of being open my staff has seen everything.

As James A Michener put it in The Drifters… “a young person’s years   of indecision were not wasted if they provided thinking space fortified by relevant data, even though some of the latter might not be understood at the moment, so that when the lucky moment of inspiration struck, it found tinder to ignite…”

The tales of a well versed bum turned hostelier.

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